Addis Ababa, Ethiopia

Information Collected

We gather informations by placing an order, registering or additional personal information is provided by your consent such as an email address during live chat or ticketing systems.

Use of Information

Ashewa Cloud stores information such as email addresses in order to contact clients about orders, billing and invoices, technical support, order history and services announcements. Ashewa Cloud collects only the minimum amount of data needed in order to fulfill an order. Information provided for technical support including email address, domain name and information provided within a technical support ticket will be shared with our staffs whom are working on the technical support case. Additionally a survey may be emailed at the completion of a technical support ticket.

Security of Personal Information

All connections to ashewa cloud system are encrypted through the use of SSL. The data sent between the end user and ashewa cloud ordering system are encrypted. However, even with such encryption it is possible for a third party such as your ISP to see what URL is being accessed. When a credit card is submitted, the credit card data is encrypted before being stored within an internal database.

  1. Encryption of sensitive information.
  2. Regular security assessments.
  3. Compliance with Payment Card Industry Data Security Standard (PCI DSS) for payment data protection.

Third Party Access

Ashewa Cloud protects personal information of clients. Data may be disclosed under the following circumstances:

  1. If required by law due to a subpoena or court order.
  2. Information will be made available to Ashewa employees to carry out normal task such as requested technical support or billing.
  3. Domain name registrations through Ashewa Cloud will share the personal information such as email, address and phone number in order to register a domain name.
  4. Trusted third parties that are required for normal business activities such as processing credit card payments or affiliates.
  5. Business transfers such as a sale or merger.

Only the minimum information necessary is shared with the third party.

Use of Cookies

Ashewa Cloud uses cookies for tracking of sessions across our website. These cookies identify your session and store information that may be required to fulfill an order. Cookies are also used to track referral links which may be used to track third party pages that led to a successful order of services.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal data to outside parties without your consent, except for trusted third parties who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.

Your Rights

Under General Data Protection Regulation (GDPR) , you have the right to:

  1. Access your personal data.
  2. Correct any inaccuracies in your data.
  3. Request deletion of your data.
  4. Restrict processing of your data.
  5. Data portability.
  6. Object to processing of your data.

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Ashewa Cloud

Ashewa Cloud is a cloud computing platform offering scalable VPS hosting, shared hosting, and SaaS solutions for businesses and individuals with affordable pricng and hosting option alternatives.

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